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Parent /Carer views Views and Questionaires

 

Parent/Carers Views & Questionaires

 

Here at Bluebirds we value the feedback from all of our parents/carers and partners very highly so please feel free to download and complete our questionnaire.

 

 

 

We would like to thank all parents/carers who attended our recent ‘stay and plays’ and completed our questionnaires about Bluebirds Nursery. Your opinions and suggestions will help us to continue to improve our Nursery.  Here are the issues that have been raised and what we are doing to address them:

 

  • All parents/carers agree or strongly agree with the statements made on the questionnaire except for the statement regarding the safeguarding policy (Please see attached results table).
  • To address this, we have relocated the safeguarding information boards in both rooms to make them more visible.  We have also discussed our safeguarding policy with the parents/carers who were unaware of it and shown parents/carers where the policies are kept.  If any parents/carers would like copies of our policies and procedures they are available via our website or you can ask at Bluebirds for a paper copy.
  • Parent/Carers of children in the baby room are pleased with the new room and commented “fantastic environment for our little one” and “visited baby room today and very impressed with facilities”

 

Section 1: Quality of Care and Support

 

  Strongly Agree Agree Disagree Strongly Disagree
I know who my child’s Key person is 5 3    
My Child is Happy at nursery 5 2    
I am happy with the quality of care my child receives 4 3    
I have the opportunity to give ideas about improving the nursery 4 1 2  
my child is fully supported to meet their potential 6 2    
children’s interests are taken into account 6 2    
there are a wide range of activities available to meet the needs of the children 5 3    
my child is encouraged to be healthy 5 2 1  
I am aware of the safeguarding policy 5 3    
I feel happy approaching staff for help 6 2    
I receive regular communication from staff about my child 7 1    
I am comfortable approaching staff about my child’s needs 6 2    

 

Section 2: Quality of Environment

 

    Strongly Agree Agree Disagree Strongly Disagree
The Nursery is kept clean and in good order 5 3    
The nursery is a safe place for children to attend 6 2    
The Nursery is stimulating for children 4 4    
The Nursery is well eqipped 4 3    
The Parents area is accessible and easy to understand 6 2    
The Nursery is more suitable with separate baby room 6 2 1  

 

Section 3: Quality of Staff

 

  Strongly Agree Agree Disagree Strongly Disagree
Staff Treat children well 5 3    
Staff are approachable and take time to listen to my concerns 6 2    
I am confident that staff are well qualified 5 3    
I am confident that staff will do their best to protect children from harm 5 3    
The staff are happy and work well together 5 3    
Staff deal with my concerns appropriately 5 2 1  

 

Section 4: Quality of Leadership and Management

 

  Strongly Agree Agree Disagree Strongly Disagree
The Manager is approachable and helpful 7 1    
I am treated like a partner in my child’s education 5 2    
I get the chance to speak openly about anything that concerns me 6 2    
The Nursery team is well led and works well together 5 2    

 

  • Other comments made were:

“Nadine and the staff are always pleasant and helpful and work excellently together”

 

“Very happy with staffs efforts”

 

“I am very happy leaving her knowing she is safe and well looked after”

 

“I am extremely happy with the standards of Bluebirds Nursery”

 

“Marilyn is really caring and a very nice nursery teacher (Key worker) as are all staff, they are lovely”.

 

“I was really anxious about starting my child in nursery however, Bluebirds really helped me and my child has settled in amazingly. I will always listen to my child and her reactions and I can fully see that she is very happy at Bluebirds and enjoys her days at Nursery”.

 

“I agree that the nursery is more suitable with a baby room. However, as my child has moved from the older children, I feel she is missing out on learning and interacting from older children”.  The younger children do get to spend time with the older children at the beginning and the end of the day.  The transition process for children moving up into a different room begins the half term before they are due to move to ensure that children are ready for the move.

 

“Happy with overall nursery, but would like more outdoor activities for older children e.g. visiting parks and exploring” – this is planned for after Easter, we have been concentrating on making sure the children are settled and have strong attachments with their key person before taking them offsite.

 

“At times, the nursery can benefit from having more staff………..staff look overwhelmed” We have addressed this by changing our staff rota to allow for more staff to be in nursery at the beginning of the day.

 

“The Standards of the nursery have continued to improve. My child loves going to nursery. The team have created a wonderful, educational, fun place. The outdoor space is a real asset.”

 

“We are happy with the Bluebirds Staff. They answer anything I need about my daughter and thank you all staff for all their care.”

 

“All Staff are approachable, happy to help and have an energetic, caring way.”

 

“The Manager communicates well through newsletters & email communication which is a great help when parents are unable to pick up on a regular basis.”

 

“More Feedback about what the child has been doing during the day. More vegetable and healthy food for babies.”

 

“Over the moon with everything. All the staff are lovely and do an amazing job.”

 

We would like to thank you again for your time and continued support.

 

Head Teacher           Martin Davies

 

Nursery Manager       Nadine Tibke

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